{"id":7493,"date":"2024-05-08T12:09:08","date_gmt":"2024-05-08T12:09:08","guid":{"rendered":"https:\/\/tup.kxe.temporary.site\/microsoft-and-linkedin-release-the-2024-work-trend-index-on-the-state-of-ai-at-work\/"},"modified":"2024-05-08T12:09:08","modified_gmt":"2024-05-08T12:09:08","slug":"microsoft-and-linkedin-release-the-2024-work-trend-index-on-the-state-of-ai-at-work","status":"publish","type":"post","link":"https:\/\/okdesign.ca\/en\/microsoft-and-linkedin-release-the-2024-work-trend-index-on-the-state-of-ai-at-work\/","title":{"rendered":"Microsoft and LinkedIn release the 2024 Work Trend Index on the state of AI at work"},"content":{"rendered":"


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One year ago, generative AI burst onto the scene and for the first time since the smartphone, people began to change the way they interact with technology. People are bringing AI to work at an unexpected scale \u2014 and now the big question is, how\u2019s it going?<\/p>\n

As AI becomes ubiquitous in the workplace, employees and businesses alike are under extreme pressure. The pace and intensity of work, which accelerated during the pandemic, has not eased, so employees are bringing their own AI to work. Leaders agree AI is a business imperative \u2014 and feel the pressure to show immediate ROI \u2014 but many lack a plan and vision to go from individual impact to applying AI to drive the bottom line.<\/p>\n

At the same time, the labor market is set to shift and there\u2019s a new AI economy. While some professionals worry AI will replace their job, the data tells a more nuanced story \u2014 of a hidden talent shortage, more employees eyeing a career change, and a massive opportunity for those willing to skill up.<\/p>\n

\u201cAI is democratizing expertise across the workforce,\u201d said Satya Nadella, Chairman and Chief Executive Officer, Microsoft. \u201cOur latest research highlights the opportunity for every organization to apply this technology to drive better decision-making, collaboration \u2014 and ultimately business outcomes.\u201d<\/em><\/p>\n

For our fourth annual <\/a>Work Trend Index, out today, we partnered with LinkedIn for the first time on a joint report so we could provide a comprehensive view of how AI is not only reshaping work, but the labor market more broadly. We surveyed 31,000 people across 31 countries, identified labor and hiring trends from LinkedIn, analyzed trillions of Microsoft 365 productivity signals and conducted research with Fortune 500 customers. The data points to insights every leader and professional needs to know \u2014 and actions they can take \u2014 when it comes to AI\u2019s implications for work.<\/p>\n

1. Employees want AI at work \u2014 and won\u2019t wait for companies to catch up.<\/strong><\/h3>\n

Three in four knowledge workers (75%) now use AI at work. Employees, overwhelmed and under duress, say AI saves time, boosts creativity and allows them to focus on their most important work. While 79% of leaders agree AI adoption is critical to remain competitive, 59% worry about quantifying the productivity gains of AI and 60% worry their company lacks a vision and plan to implement it. While leaders feel the pressure to turn individual productivity gains into organizational impact, employees aren\u2019t waiting to reap the benefits: 78% of AI users are bringing their own AI tools to work. The opportunity for every leader is to channel this momentum into ROI.<\/p>\n

2. For employees, AI raises the bar and breaks the career ceiling<\/strong>.<\/strong><\/h3>\n

We also see AI beginning to impact the job market. While AI and job loss are top of mind for some, our data shows more people are eyeing a career change, there are jobs available, and employees with AI skills will get first pick. The majority of leaders (55%) say they\u2019re worried about having enough talent to fill open roles this year, with leaders in cybersecurity, engineering, and creative design feeling the pinch most.<\/p>\n

And professionals are looking. Forty-six percent across the globe are considering quitting in the year ahead \u2014 an all-time high since the Great Reshuffle of 2021 \u2014 a separate LinkedIn study<\/a> found U.S. numbers to be even higher with 85% eyeing career moves. While two-thirds of leaders wouldn\u2019t hire someone without AI skills, only 39% of users have received AI training from their company. So, professionals are skilling up on their own. As of late last year, we\u2019ve seen a 142x increase in LinkedIn members adding AI skills like Copilot and ChatGPT to their profiles and a 160% increase in non-technical professionals using LinkedIn Learning courses to build their AI aptitude.<\/p>\n

In a world where AI mentions in LinkedIn job posts drive a 17% bump in application growth, it\u2019s a two-way street: Organizations that empower employees with AI tools and training will attract the best talent, and professionals who skill up will have the edge.<\/p>\n

3. The rise of the AI power user \u2014 and what they reveal about the future.<\/strong><\/h3>\n

In the research, four types of AI users emerged on a spectrum \u2014 from skeptics who rarely use AI to power users who use it extensively. Compared to skeptics, AI power users have reoriented their workdays in fundamental ways, reimagining business processes and saving over 30 minutes per day. Over 90% of power users say AI makes their overwhelming workload more manageable and their work more enjoyable, but they aren\u2019t doing it on their own.<\/p>\n

Power users work for a different kind of company. They are 61% more likely to have heard from their CEO on the importance of using generative AI at work, 53% more likely to receive encouragement from leadership to consider how AI can transform their function and 35% more likely to receive tailored AI training for their specific role or function.<\/p>\n

\u201cAI is redefining work and it\u2019s clear we need new playbooks,\u201d said Ryan Roslansky, CEO of LinkedIn. \u201cIt\u2019s the leaders who build for agility instead of stability and invest in skill building internally that will give their organizations a competitive advantage and create more efficient, engaged and equitable teams.\u201d<\/p>\n

The prompt box is the new blank page <\/strong><\/h3>\n

We hear one consistent piece of feedback from our customers: talking to AI is harder than it seems. We\u2019ve all learned how to use a search engine, identifying the right few words to get the best results. AI requires more context \u2014 just like when you delegate work to a direct report or colleague. But for many, staring down that empty prompt box feels like facing a blank page: Where should I even start?<\/em><\/p>\n

Today, we\u2019re announcing Copilot for Microsoft 365 innovations to help our customers answer that question.<\/p>\n

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YouTube Video<\/p>\n