Enterprise composable CDP ActionIQ announced it will launch a suite of tools that leverage AI, and especially generative AI, to enhance customer experience. The first two modules are CXAI...

A serious, cautionary, non-marketing fact to keep in mind when you use AI: There are many things artificial intelligence shouldn’t be used for, most notably facial recognition.  “Despite massive...

Welcome to 2024! A new year is like a new car — it comes with that amazing smell of promise unsullied by life events. So, let’s look at what...

The SEO industry is over 20 years old at this point. And it comes as no surprise that many of us are parents to little kids. I myself am...

Get the week’s best marketing content Isn’t the web a wonderful place? You asked for types of SEO, and well, your wish is my command. Here are all SEO...

Picture this: You’re in the middle of a social media crisis (oh no!), and you have thousands of messages flooding your inboxes. But wait! All you and your team...

Instagram is the favorite social app for both Gen Z and Millenials – cohorts that are in their prime purchasing years. It’s also the second-most-popular social media platform for...

Have you ever misunderstood a WhatsApp emoji meaning? Much like going in for a hug when a handshake was intended, emoji faux pas can be embarrassing. Maybe your friend...

Spending as much time as we do in video conferences, video meet-ups and webinars, we’ve become accustomed to those chat windows where people and their messages and questions come...

Pega, the CRM and BPM software company, announced the launch of GenAI Knowledge Buddy, to generate answers for employees and customers based on a synthesis of content distributed across...