Salesforce announced a new source of intelligence for service agents, Unified Knowledge....
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A good social inbox tool is the foundation of an effective social...
Diversity at all levels of a company is a major indicator of...
The April releases for Adobe Marketo deliver enhancements to existing features and...
Recently, marketers have been stuck in a bit of a Catch-22. Personalization...
The Securities and Exchange Commission (SEC) has recently reinforced its commitment to...