Artificial intelligence (AI) has come a long way over the past decade,...
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In a significant development in the digital communication landscape, the European Union...
Nectar360, which owns and operates Nectar, the UK’s largest coalition loyalty programme,...
Consumer expectations for highly personalized marketing interactions have reached an all-time high....
Over 50% of Americans aged 35 to 44, and 20% of Americans...
When customer experience works, customers receive a consistent and seamless interaction with...