{"id":6374,"date":"2024-02-06T16:47:16","date_gmt":"2024-02-06T16:47:16","guid":{"rendered":"https:\/\/tup.kxe.temporary.site\/winning-the-b2b-race-from-sales-to-profitability\/"},"modified":"2024-02-06T16:47:16","modified_gmt":"2024-02-06T16:47:16","slug":"winning-the-b2b-race-from-sales-to-profitability","status":"publish","type":"post","link":"https:\/\/okdesign.ca\/fr\/winning-the-b2b-race-from-sales-to-profitability\/","title":{"rendered":"Winning the B2B race from sales to profitability"},"content":{"rendered":"<p> <br \/>\n<\/p>\n<div>\n<p>The path from startup to successful business is a marathon, not a sprint. While an aggressive sales strategy is critical in the early stages, long-term profitability requires balancing customer acquisition and lifetime value. So, when is the right time to shift focus from rapid growth to sustainability?<\/p>\n<p>This article provides a framework for making this transition successfully. We explore strategies to evolve from a sales-driven startup to a mature, profitable company. <\/p>\n<p><!-- \/1038259\/MT_Post-text --><\/p>\n<h2 class=\"wp-block-heading\" id=\"h-the-race-is-not-always-to-the-swift\">The race is not always to the swift<\/h2>\n<p>Remember Aesop\u2019s fable \u201cThe Tortoise and the Hare\u201d? Here\u2019s where it begins:\u00a0<\/p>\n<blockquote class=\"wp-block-quote\">\n<p><em>A Hare was making fun of the Tortoise one day for being so slow.<\/em><\/p>\n<p><em>\u201cDo you ever get anywhere?\u201d he asked with a mocking laugh.<\/em><\/p>\n<p><em>\u201cYes,\u201d replied the Tortoise, \u201cand I get there sooner than you think. I\u2019ll run you a race and prove it.\u201d<\/em><\/p>\n<\/blockquote>\n<p>It ends with this moral, which can make all the difference in your company\u2019s future:<\/p>\n<p><strong>The race is not always to the swift.<\/strong><\/p>\n<p>The race that we are engaged in is <a rel=\"nofollow noopener\" href=\"https:\/\/martech.org\/why-we-care-about-b2b-marketing-a-guide-for-marketers\/\" target=\"_blank\">B2B<\/a>. It begins with an idea and ends, we hope, with an ongoing business that is consistently profitable. I venture to say that is also the goal of the private equity firms that may \u2014 or may not \u2014 acquire yours.<\/p>\n<p>If your hopes and dreams are pinned on a three-year flip, you will unlikely get there on revenue alone. Profitability is what makes your company truly attractive. Promises are good, but profitability is better.<\/p>\n<hr class=\"wp-block-separator has-css-opacity\"\/>\n<div class=\"wp-block-media-text alignwide is-stacked-on-mobile is-image-fill has-background\" style=\"background-color:#fef9f3;grid-template-columns:35% auto\">\n<figure class=\"wp-block-media-text__media\" style=\"background-image:url(https:\/\/martech.org\/wp-content\/uploads\/2024\/02\/salary-and-career-survey-art-600x600.png);background-position:50% 50%\"><img data-recalc-dims=\"1\" fetchpriority=\"high\" decoding=\"async\" width=\"600\" height=\"600\" alt=\"Salary And Career Survey Art\" class=\"wp-image-389937 size-large\" srcset=\"https:\/\/martech.org\/wp-content\/uploads\/2024\/02\/salary-and-career-survey-art-600x600.png.webp 600w,https:\/\/martech.org\/wp-content\/uploads\/2024\/02\/salary-and-career-survey-art-338x338.png.webp 338w,https:\/\/martech.org\/wp-content\/uploads\/2024\/02\/salary-and-career-survey-art-113x113.png.webp 113w,https:\/\/martech.org\/wp-content\/uploads\/2024\/02\/salary-and-career-survey-art-768x768.png.webp 768w,https:\/\/martech.org\/wp-content\/uploads\/2024\/02\/salary-and-career-survey-art-95x95.png.webp 95w,https:\/\/martech.org\/wp-content\/uploads\/2024\/02\/salary-and-career-survey-art.png.webp 1024w\" data-lazy-sizes=\"(max-width: 600px) 100vw, 600px\" src=\"https:\/\/i0.wp.com\/martech.org\/wp-content\/uploads\/2024\/02\/salary-and-career-survey-art-600x600.png.webp?resize=600%2C600&#038;ssl=1\"\/><img data-recalc-dims=\"1\" fetchpriority=\"high\" decoding=\"async\" width=\"600\" height=\"600\" src=\"https:\/\/i0.wp.com\/martech.org\/wp-content\/uploads\/2024\/02\/salary-and-career-survey-art-600x600.png.webp?resize=600%2C600&#038;ssl=1\" alt=\"Salary And Career Survey Art\" class=\"wp-image-389937 size-large\" srcset=\"https:\/\/martech.org\/wp-content\/uploads\/2024\/02\/salary-and-career-survey-art-600x600.png.webp 600w,https:\/\/martech.org\/wp-content\/uploads\/2024\/02\/salary-and-career-survey-art-338x338.png.webp 338w,https:\/\/martech.org\/wp-content\/uploads\/2024\/02\/salary-and-career-survey-art-113x113.png.webp 113w,https:\/\/martech.org\/wp-content\/uploads\/2024\/02\/salary-and-career-survey-art-768x768.png.webp 768w,https:\/\/martech.org\/wp-content\/uploads\/2024\/02\/salary-and-career-survey-art-95x95.png.webp 95w,https:\/\/martech.org\/wp-content\/uploads\/2024\/02\/salary-and-career-survey-art.png.webp 1024w\" sizes=\"(max-width: 600px) 100vw, 600px\"\/><\/figure>\n<div class=\"wp-block-media-text__content\">\n<h3 class=\"wp-block-heading\" id=\"h-take-the-martech-salary-and-career-survey\">Take the MarTech Salary and Career Survey <\/h3>\n<p>From AI to layoffs, it\u2019s been quite a year. How has it been for you? Please take our short survey so we can tell you the state of martech salaries and careers.<\/p>\n<\/div>\n<\/div>\n<hr class=\"wp-block-separator has-css-opacity\"\/>\n<h2 class=\"wp-block-heading\" id=\"h-the-race-to-b2b-profitability\">The race to B2B profitability<\/h2>\n<p>There are three legs in this race:<\/p>\n<h3 class=\"wp-block-heading\" id=\"h-1-and-we-re-off\">1. And we\u2019re off<\/h3>\n<p>This is where those fast-twitch muscles and a dedicated talented sales force make for a quick start out of the gate aggressively. You need speed and resolve.\u00a0<\/p>\n<p>I am a recreational runner (an oxymoron?), but friends who are serious advise me that no one wins a race in the first lap, but many lose it in the first lap. What\u2019s important, more than anything else, is sales, sales and sales until the company begins to mature.<\/p>\n<h3 class=\"wp-block-heading\" id=\"h-2-from-sprint-to-distance\">2. From sprint to distance<\/h3>\n<p>This is where the future hangs in the balance. You have to assess the effectiveness of your current race plan. You must determine the strategy and the pace that will bring you across the finish line standing up.\u00a0<\/p>\n<p>The equally hard question for those of us in the rat race is, \u201cHow and when does the focus move from conversion and revenue to profitability?\u201d More about this below.<\/p>\n<h3 class=\"wp-block-heading\" id=\"h-3-on-the-way-home\">3. On the way home<\/h3>\n<p>The goal: attain initial and long-term profitability. Your most important asset is corporate maturity, which absolutely entails commitment (keeping an eye on the prize).\u00a0<\/p>\n<p>If we\u2019re successful, we cross the finish line with a stable base of happy customers who stay longer and buy more.<\/p>\n<p><strong><em>Dig deeper: <a rel=\"nofollow noopener\" href=\"https:\/\/martech.org\/from-efficacy-to-efficiency-2024s-b2b-marketing-revolution\/\" target=\"_blank\">From efficiency to efficacy: 2024\u2019s B2B marketing revolution<\/a><\/em><\/strong><\/p>\n<h2 class=\"wp-block-heading\" id=\"h-from-sprint-to-distance-from-revenue-to-profit-nbsp-nbsp\">From sprint to distance, from revenue to profit\u00a0\u00a0<\/h2>\n<p>So, how does a company know when it\u2019s time to shift gears and operate from a longer-term view? Your company must add customer marketing to its palette.<\/p>\n<p>Here is some perspective from <a rel=\"nofollow noopener\" href=\"https:\/\/www.bcg.com\/publications\/2022\/rules-of-growth-and-profit-margins-in-software-industry\" target=\"_blank\">BCG<\/a>:<\/p>\n<blockquote class=\"wp-block-quote\">\n<p>\u201cStartups typically chase sales at any cost. But those that thrive long term know when to strike a balance between generating sales and making profits.\u201d<\/p>\n<\/blockquote>\n<p>There are two major vectors in determining your future path, each with two minor vectors:<\/p>\n<h3 class=\"wp-block-heading\" id=\"h-vector-1-cost-of-acquisition-coa-nbsp\">Vector 1: Cost of acquisition (CoA)\u00a0<\/h3>\n<p>What are you paying to acquire the customer and get the conversion? And, more importantly, how long does it take to amortize or pay back that cost?<\/p>\n<p>Here\u2019s a test case, assuming a subscription model:<\/p>\n<ul>\n<li>It costs Company A $1,500 to land a new customer. That customer can be expected to generate $1,000 in revenue per year. Therefore, it takes, on average, 18 months to amortize the CoA. That\u2019s when you start to make a profit.<\/li>\n<li>Here\u2019s the first rub, if the customer doesn\u2019t renew after the first year. Company A lost money, and its forward motion is slowed.<\/li>\n<li>And one more: If the average customer lifetime is 18 months, Then Company A is not running a race; they are on a treadmill. Working hard but going absolutely nowhere.\u00a0\u00a0\u00a0\u00a0<\/li>\n<\/ul>\n<h3 class=\"wp-block-heading\" id=\"h-vector-2-customer-lifetime-value-clv-nbsp\">Vector 2: Customer lifetime value (CLV)\u00a0<\/h3>\n<p><a rel=\"nofollow noopener\" href=\"https:\/\/martech.org\/clv-the-metric-that-means-money\/\" target=\"_blank\">CLV<\/a> is the metric that means money. Money that is, in a sense, yours to lose. Money, as in the promise of continual, year-after-year profitability. But CLV is mostly aspirational unlike CoA, which is measured after it occurs. It takes work to make it come true.<\/p>\n<p>Simply, CLV is how long your customers stay customers and how much they will spend with you throughout that relationship. There are two important considerations:<\/p>\n<ul>\n<li><strong>Customer satisfaction<\/strong>. If customers are not happy, they will not stay longer and they will not buy more.<\/li>\n<li><strong>Corporate commitment<\/strong>. The transition from sprinting, which is beautiful and glamorous, and distance running, which is sweaty and hard, is the transition from revenue to profit. It\u2019s a different mindset, and I guarantee that if the C-suite doesn\u2019t walk the talk, it ain\u2019t gonna happen.<\/li>\n<\/ul>\n<p><strong><em>Dig deeper: <a rel=\"nofollow noopener\" href=\"https:\/\/martech.org\/how-to-optimize-sales-and-marketing-processes-for-efficient-customer-acquisition\/\" target=\"_blank\">How to optimize sales and marketing processes for efficient customer acquisition<\/a><\/em><\/strong><\/p>\n<h2 class=\"wp-block-heading\" id=\"h-how-do-you-know-when-it-s-time-to-begin-the-final-leg-of-the-race-to-profitability\">How do you know when it\u2019s time to begin the final leg of the race to profitability?<\/h2>\n<p>Finding the right balance between growth and profitability is difficult. However, the following two methods serve as indicators:<\/p>\n<h3 class=\"wp-block-heading\" id=\"h-the-rule-of-40\">The rule of 40<\/h3>\n<p>Referenced by both companies and investors, this posits that the growth rate and profit margin should exceed 40%. It\u2019s easy to calculate but has two weaknesses.\u00a0<\/p>\n<ul>\n<li>The first is that there are different baseline growth rates for different industries.\u00a0<\/li>\n<li>The second is that early-stage companies may show hockey-stick growth rates. This may mask immature and inefficient operations within the calculation, which could be fundamental flaws.<\/li>\n<\/ul>\n<h3 class=\"wp-block-heading\" id=\"h-the-ratio-of-clv-to-coa\">The ratio of CLV to CoA<\/h3>\n<p>If the ratio is greater than three, the company has made good decisions and found the right balance. However, the underlying assumptions (i.e., the future behavior of the customer base and market risk) are anything but rock-solid.<\/p>\n<h3 class=\"wp-block-heading\" id=\"h-the-three-morals-of-this-story\">The three morals of this story<\/h3>\n<ul>\n<li>A staggering number of companies that enter this marathon don\u2019t finish. I\u2019ve seen estimates as high as 90%. It\u2019s avoidable.<\/li>\n<li>Sprinters and new sales are always glamorous, and the logos are beautiful and impressive. However, the concentration on sales at any cost does not win the race. Be smart, be clever, and move from short-term to long-term thinking.<\/li>\n<li>You don\u2019t have to be pretty, but you do have to be profitable. After all that hard work, you deserve the brass ring.<\/li>\n<\/ul>\n<p>Create your own story about a company that figured it out and ran a race that started fast but was decided on endurance. Make it a story that others can learn from and follow.<\/p>\n<p><!-- START INLINE FORM --><\/p>\n<div class=\"nl-inline-form border py-2 px-1 my-2\">\n<div class=\"row align-items-center justify-content-center nl-inline-container\">\n<div class=\"col-12 col-lg-3 col-xl-auto pb-2 pb-lg-0\">\n<p class=\"inline-form-text text-center mb-0\">Get MarTech! Daily. Free. In your inbox.<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<\/div>\n<p><!-- END INLINE FORM -->\n<\/div>\n<p><em>Opinions expressed in this article are those of the guest author and not necessarily MarTech. Staff authors are listed <a rel=\"nofollow\" href=\"https:\/\/martech.org\/staff\/\">here<\/a>.<\/em><\/p>\n<p><br \/>\n<br \/><a href=\"https:\/\/martech.org\/winning-the-b2b-race-from-sales-to-profitability\/\">Source link <\/a><\/p>","protected":false},"excerpt":{"rendered":"<p>The path from startup to successful business is a marathon, not a sprint. While an aggressive sales strategy is critical in the early stages, long-term profitability requires balancing customer acquisition and lifetime value. So, when is the right time to shift focus from rapid growth to sustainability? This article provides a framework for making this [&hellip;]<\/p>","protected":false},"author":3,"featured_media":6375,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"nf_dc_page":"","_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[5],"tags":[],"class_list":["post-6374","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-agency"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v23.8 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Winning the B2B race from sales to profitability - OK Design<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/okdesign.ca\/fr\/winning-the-b2b-race-from-sales-to-profitability\/\" \/>\n<meta property=\"og:locale\" content=\"fr_CA\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Winning the B2B race from sales to profitability\" \/>\n<meta property=\"og:description\" content=\"The path from startup to successful business is a marathon, not a sprint. 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