{"id":7854,"date":"2024-06-10T19:28:16","date_gmt":"2024-06-10T19:28:16","guid":{"rendered":"https:\/\/tup.kxe.temporary.site\/pegas-blueprint-for-digital-transformation\/"},"modified":"2024-06-10T19:28:16","modified_gmt":"2024-06-10T19:28:16","slug":"pegas-blueprint-for-digital-transformation","status":"publish","type":"post","link":"https:\/\/okdesign.ca\/fr\/pegas-blueprint-for-digital-transformation\/","title":{"rendered":"Pega&#8217;s Blueprint for digital transformation"},"content":{"rendered":"<p> <br \/>\n<\/p>\n<div>\n<p>\u201cI think it is going to revolutionize what our customers are able to do,\u201d said Pega founder and CEO Alan Trefler. Addressing the keynote audience at PegaWorld 2024, Trefler was describing Pega GenAI Blueprint, a solution designed to materially advance his longstanding vision of the autonomous (i.e. effectively self-optimizing) enterprise.<\/p>\n<p>Pega\u2019s new product announcements aim at:<\/p>\n<ul>\n<li>Putting \u201cexpertise at your fingertips.\u201d <\/li>\n<li>Doubling developer productivity.<\/li>\n<li>Optimizing the autonomous enterprise.<\/li>\n<\/ul>\n<p>Blueprint, a genAI based solution, is critical to the second and third projects.<\/p>\n<h2 class=\"wp-block-heading\" id=\"h-fast-adoption-for-enhanced-blueprint\">Fast  adoption for enhanced Blueprint<\/h2>\n<p>Blueprint was introduced earlier this year but has recently been enhanced, not only with new capabilities but with an improved UI, making it \u201cas easy to use as an airport kiosk,\u201d said CPO Kerim Akgonul. In simple terms, it\u2019s a cloud-based genAI tool for creating enterprise apps; \u201cdesign-as-a-service\u201d they call it. It guides users through a visually clear workflow, allowing them to select and discard recommendations for the app\u2019s functionality and share the result for collaborative input. <\/p>\n<p>This process, plausibly much faster than the traditional route to app development, results in a blueprint that can be turned into a real, working app in Pega with a few clicks. Anyone with a Pega community membership can try it online at pega.com.<\/p>\n<p>Other enhancements include:<\/p>\n<ul>\n<li>The possibility of importing existing, legacy business process models (by end of June), and support for additional legacy inputs like process documentation and app screens (Q3).<\/li>\n<li>Previews of the \u201clive\u201d app across various channels (also end of June).<\/li>\n<li>Pega partners can upload their own process templates into Pega\u2019s best practices documentation library and leverage them in Blueprint.<\/li>\n<\/ul>\n<p>The claim is that Blueprint provides a way to rethink and reinvent business apps at scale and at speed. Its relevance extends across business teams, including sales and marketing but going far beyond them.<\/p>\n<h2 class=\"wp-block-heading\" id=\"h-the-socratic-method\">The Socratic method<\/h2>\n<p>In service of putting \u201cexpertise at your fingertips,\u201d Pega announced the launch of Pega GenAI Socrates. Rather than being just another cute name for an AI solution, \u201cSocrates\u201d has some relevance here. The Socratic method of teaching focuses on putting questions to pupils rather than offering them information. <\/p>\n<p>The new Socrates is an interactive genAI tool for teaching the Pega platform. It works through conversation; it examines responses for level of expertise; and delivers feedback. It will replace Pega Academy, which offered more traditional training through texts and videos.<\/p>\n<p><strong><em>Dig deeper: <a rel=\"nofollow noopener\" href=\"https:\/\/martech.org\/pega-launches-new-ai-buddy\/\" target=\"_blank\"><strong>Pega<\/strong>\u00a0launches new AI buddy<\/a><\/em><\/strong><\/p>\n<h2 class=\"wp-block-heading\" id=\"h-not-just-genai\">Not just genAI<\/h2>\n<p>Despite these genAI offerings, CTO Don Schuerman emphasized that Pega continues to offer more than that. \u201cWe don\u2019t want Pega to be our clients\u2019 genAI platform,\u201d he told a group of media and analysts. Pega is also, and perhaps primarily, a decisioning and workflow automation platform, driven by AI but not genAI.<\/p>\n<p>Emphasizing that there are many different types of AI, Schuerman underlined Pega\u2019s commitment to the Customer Decision Hub that uses real-time analytics to create next-best-action recommendations for individual customers. The Hub, which has been central to Pega\u2019s customer engagement offering for a number of years, uses statistical AI, not generative AI. In other words, he explained, it is \u201cdeterministic.\u201d It will give the same answer every time it is queried based on the same data.<\/p>\n<h2 class=\"wp-block-heading\" id=\"h-but-also-genai\">But also genAI<\/h2>\n<p>Nevertheless, there was one more genAI announcement to come. In addition to its existing partnership with OpenAI on  Microsoft Azure, Pega is expanding to offer access to LLMs on AWS and Google Cloud via APIs.<\/p>\n<hr\/>\n<hr\/>\n<p>The services and models available include Amazon Bedrock, Amazon Titan, Google Gemini and Anthropic\u2019s Claude (also on Google Cloud).<\/p>\n<div class=\"wp-block-media-text alignwide is-stacked-on-mobile is-vertically-aligned-center has-black-color has-white-background-color has-text-color has-background\" style=\"grid-template-columns:44% auto\">\n<figure class=\"wp-block-media-text__media\"><a rel=\"nofollow\" href=\"https:\/\/www.surveymonkey.com\/r\/HN2NQGJ\"><img data-recalc-dims=\"1\" fetchpriority=\"high\" decoding=\"async\" width=\"549\" height=\"354\" alt=\"2024 Replacement Survey Logo\" class=\"wp-image-392896 size-full\" srcset=\"https:\/\/martech.org\/wp-content\/uploads\/2024\/06\/2024-replacement-survey-logo.png.webp 549w,https:\/\/martech.org\/wp-content\/uploads\/2024\/06\/2024-replacement-survey-logo-524x338.png.webp 524w,https:\/\/martech.org\/wp-content\/uploads\/2024\/06\/2024-replacement-survey-logo-175x113.png.webp 175w\" data-lazy-sizes=\"(max-width: 549px) 100vw, 549px\" src=\"https:\/\/i0.wp.com\/martech.org\/wp-content\/uploads\/2024\/06\/2024-replacement-survey-logo.png.webp?resize=549%2C354&#038;ssl=1\"\/><img data-recalc-dims=\"1\" fetchpriority=\"high\" decoding=\"async\" width=\"549\" height=\"354\" src=\"https:\/\/i0.wp.com\/martech.org\/wp-content\/uploads\/2024\/06\/2024-replacement-survey-logo.png.webp?resize=549%2C354&#038;ssl=1\" alt=\"2024 Replacement Survey Logo\" class=\"wp-image-392896 size-full\" srcset=\"https:\/\/martech.org\/wp-content\/uploads\/2024\/06\/2024-replacement-survey-logo.png.webp 549w,https:\/\/martech.org\/wp-content\/uploads\/2024\/06\/2024-replacement-survey-logo-524x338.png.webp 524w,https:\/\/martech.org\/wp-content\/uploads\/2024\/06\/2024-replacement-survey-logo-175x113.png.webp 175w\" sizes=\"(max-width: 549px) 100vw, 549px\"\/><\/a><\/figure>\n<\/div>\n<p><!-- START INLINE FORM --><\/p>\n<p><!-- END INLINE FORM -->\n<\/div>\n<p><br \/>\n<br \/><a href=\"https:\/\/martech.org\/pegas-blueprint-for-digital-transformation\/\">Source link <\/a><\/p>","protected":false},"excerpt":{"rendered":"<p>\u201cI think it is going to revolutionize what our customers are able to do,\u201d said Pega founder and CEO Alan Trefler. Addressing the keynote audience at PegaWorld 2024, Trefler was describing Pega GenAI Blueprint, a solution designed to materially advance his longstanding vision of the autonomous (i.e. effectively self-optimizing) enterprise. Pega\u2019s new product announcements aim [&hellip;]<\/p>","protected":false},"author":3,"featured_media":7855,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"nf_dc_page":"","_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[5],"tags":[],"class_list":["post-7854","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-agency"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v23.8 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Pega&#039;s Blueprint for digital transformation - OK Design<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/okdesign.ca\/fr\/pegas-blueprint-for-digital-transformation\/\" \/>\n<meta property=\"og:locale\" content=\"fr_CA\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Pega&#039;s Blueprint for digital transformation\" \/>\n<meta property=\"og:description\" content=\"\u201cI think it is going to revolutionize what our customers are able to do,\u201d said Pega founder and CEO Alan Trefler. 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