Ecommerce isn’t only digital anymore, it’s a key part of shopping at physical stores, too. It’s so important and also constantly changing. New channels, new platforms, new customer expectations, how do you keep on top of them all? Here are six must-follow experts to help you deliver the kind of ecommerce experience shoppers are looking for.
Marsha Collier
Marsha is a best-selling author, radio host, podcast host and educator who specializes in technology, internet marketing, and ecommerce. She has written over 40 books, including the popular “eBay For Dummies” and “Online Marketing Made Easy” series, which have sold millions of copies. She has also owned and operated her own marketing firm and hosts the “Computer and Technology Radio” podcast with broadcaster Mark Cohen.
Jason Goldberg
Jason — aka “Retailgeek” — is chief commerce strategy officer at Publicis Groupe and co-host of the ecommerce-focused podcast “The Jason & Scot Show.” He launched his first e-commerce site for Blockbuster Entertainment in 1995. Jason is also the executive chairman of the board of directors of the National Retail Federation Digital Advisory Board, has served as an expert witness in Federal Court on e-commerce, and is a guest lecturer on retail and ecommerce at the Kellogg School of Management for Northwestern University.
Kaleigh Moore
Kaleigh is a freelance writer whose articles on ecommerce, direct-to-consumer and retail have appeared in several outlets, including Vogue Business, Forbes and Adweek. She started her first business at the age of 19, selling jewelry assembled in her bedroom on Etsy. By leveraging social media and influencer partnerships, Kaleigh grew the business to generate five-figure profits while she was attending college and working full-time. She is also co-host of the “Freelance Writing Coach” podcast and co-teacher of “Creative Class,” a podcast on the business side of freelancing.
Amy Porterfield
An online marketing expert, author and instructor who helps entrepreneurs create and grow profitable online businesses, Amy is deservedly a name brand in ecommerce. She is the host of the “Online Marketing Made Easy” podcast and the author of the book “Two Weeks Notice,” which guides people on how to quit their jobs and start their own businesses. Amy is also the founder of the Digital Course Academy, which teaches users how to build and launch successful online courses.
Gretta van Riel
Although only 28, Gretta has already built several multi-million dollar ecommerce businesses, including The 5th Watches, Drop Bottle and the influencer marketing platform Hey Influencer. She founded her first, SkinnyMe Tea, when she was 22. It won the Shopify Build-A-Business competition in 2013 and has millions of sales worldwide. The 5th Watches had $100,000 in sales on its first day. She also teaches online courses on how to start and scale e-commerce businesses.
Brendan Witcher
Brendan is vice president and principal analyst for Digital Business Strategy at Forrester Research. He is an author and a recognized expert on consumer behavior and technology trends in the digital engagement space. He advises many Fortune 100 companies and frequently speaks at global industry events. He has also been featured in various media outlets, such as Bloomberg, CNBC, Marketplace, NPR, PBS, The Economist, Time and The Wall Street Journal.
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